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Back Office Employee | Fulltime | NH Conference Centre Koningshof
NH Eindhoven Conference Centre Koningshof has it all. In the surroundings of the hotel, our guests can walk and cycle in the beautiful countryside. For our business guests we offer everything you can think of for a successful meeting or large event. This diversity of events makes every day an adventure. We appreciate every talent, and we motivate and encourage all colleagues to go the extra mile for our guests. It is for a good reason that some colleagues have been working with us for many years and see the team as one family.
Our hotel is situated in the green heart of Brabant, just a few minutes away from Veldhoven and close to the city of lights Eindhoven. The hotel was originally a monastery used for teaching. Nowadays, this location is still used to train and share knowledge, not only with our guests, but also with our employees.
"The sky is the limit at NH Conference Koningshof." – Karim, Banqueting Employee
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 6.
What’s in it for us?
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us. Knowledge of SAP is important in this position;
- You master a professional level the Dutch and English language, both verbally and in writing.
- You take initiative and have a flexible and proactive attitude. You are a strong communicator with both internal and external stakeholders. You enjoy helping at the Front Office when necessary.
- You have strong financial skills and enjoy analyzing data. You always try to come up with a solution.
What are you going to do?
In this position you are the driving force behind the administration of the Front Office for NH Conference Centre Koningshof. Thanks to your eye for detail and dedication, everything in the field of payments, commissions, and KPI's is well organized. You are responsible for achieving and improving KPI's for the hotel. To achieve these goals, you will be in close contact with the Northern Europe Excellence Team and other parties such as the Finance department and Onyx.
Your main responsibilities are:
- Analyzing and solving problems in DFM/DWP and Voxel.
- Follow-up of outstanding debts (C customers and in DWP A and B customers).
- Verify that commissions are correctly loaded into the system (for parties such as Booking.com and for Meeting & Events groups.)
- Taking care of credit and money differences.
- Providing input for exceptions for KPI calculations.
- Assist in the processing of invoices and prepayments.
Are you looking for a new challenge? Apply now!
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.