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Floor Supervisor Housekeeping | Fulltime |NH Amsterdam Leidseplein
NH Amsterdam Leidseplein is situated in the south side of the city centre, right in front of Leidseplein which hosts tram stops from multiple directions. The Museum District and famous shopping streets like Leidsestraat and PC Hooftstraat are just a stone's throw away from the hotel. The city theatre, Vondelpark and some of the nicest cafes and restaurants in Amsterdam can also be found just around the corner. After a busy shift with occupied meeting rooms, group lunches and lots of check-ins, it is time for us to unwind and enjoy a well-deserved drink together at the lively Leidseplein. Our young reception team and the familiar faces from the Food and Beverage team, makes our hotel the greatest place to work.
"There is always a cozy atmosphere, even when it's busy." – Daniel, Kitchen Assistant
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 4.
What’s in it for us?
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a hard worker who is flexible in terms of working days, you have an eye for detail, and you see a challenge in every situation;
- You fluently speak and write English; a second language is an advantage;
- You have experience in leading a team in the housekeeping department;
- You like to exceed guests’ expectations and you have a positive attitude.
A day in the life of a Floor Supervisor
06:45 After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
07:00 You prepare the room lists for the Room Attendants, so they know what needs to be done.
08:00 The first Room Attendants arrive and once the team is complete you do the briefing including all details of the day. Once everyone is good to go, you walk around the hotel to check if there are any other details that need to be taken care of, and to keep an eye on your team.
10:00 Time for a short break with the team.
11:00 Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00 Enjoy your lunch with colleagues from other departments.
12:30 Still some rooms are pending to be checked and to see if they meet the quality standards we set.
14:30 You make sure everything is done and prepare the handover for the evening shift.
15:00 Time to go home!
Are you the one we are looking for? Apply now!
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.