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Front Office Manager | Fulltime | Avani Museum Quarter
Avani Museum Quarter is located in the heart of the Museum district, where you find most of the famous museums of Amsterdam. Our hotel is not the biggest hotel in the world, but we are well known for our fulfilling service with a heartfelt smile. Therefore, our guests keep coming back to stay with us. The atmosphere in our hotel is informal, but in a respectful way. We appreciate the talent of our colleagues and if you are eager to learn and grow, we are more than willing to invest in you.
"My team feels like family." – Chynthia, Assistant Front Office Manager
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 7.
What’s in it for us?
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a ‘Natural Host’ and have some years’ experience as (Assistant) Front Office Manager;
- You are an energetic person, you are a coach to your team and you are able to motivate them to go the extra mile for the guests;
- Together with your team, you will make sure every guest has a fantastic stay in our hotel;
- You have a good command of the English language; Dutch is an advantage. You know your way with figures. You have an open personality, have an eye for detail and you do not back away for a challenge (or two).
What are you going to do?
You lead the Front Office team where perfect service is your starting point. You are also the point of contact for guest-related matters, concierge duties, and all administrative matters. You are the driving force in stimulating, motivating. and coaching the Front Office Team. You monitor the Quality Standards and Upselling results, and you are part of the Management Team of the hotel.
Are you looking for a new challenge? Apply now!
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.